Delivery & Returns

DELIVERY

Delivery Time

We ship your orders every Friday which means you must count from this day. Contact us if you need a more acurate estimate.

  * These delivery time estimations do not take weekends or bank holidays into account.

Track Your Order

Once your order has been shipped, you will receive an email with your tracking number.

RETURNS

Return Policy 

- You have changed your mind : the expenses of return are with your load, and you are free to choose the type of sending. Don't forget to ask the transporter you have chosen a proof of delivery and a tracking number. If you have made a return without tracking and the merchant has not received the merchandise, it will unfortunately be impossible to get a refund.

- You have a received a defective sliding window catches and latches set : you have 14 days after receiving the product to return it.

Returning Your Order

If you wish to return your order, please contact us at: hello@becooper.fr